Carla Monroe is a senior project and program leader with 20+ years turning complex, multi-stakeholder initiatives into delivered outcomes across government, healthcare, education, and the national laboratories. Strategy on paper is easy; Monroe Modus exists to land it on schedule, in scope, and on budget.
From charter to close-out — governance, delivery, change, and quality, held together by clear communication and disciplined execution.
Stand up and run PMOs that coordinate multiple programs, vendors, and cross-functional teams toward one strategy — with status, KPIs, and decisions that hold up in front of executives.
Prosci-certified change leadership: stakeholder alignment, communication plans, and adoption work that makes new systems and operating models actually stick.
Six Sigma Black Belt and Kaizen facilitator. Rapid improvement events that have doubled productivity and cut waste, plus the training to spread the discipline across an organization.
SAFe 5 Agilist and Certified ScrumMaster. Runs Agile and hybrid delivery — backlogs, ceremonies, UAT, and train-the-trainer — without losing sight of the program-level outcome.
RAID logs, steering committees, change advisory boards, and the executive communication that keeps sponsors informed and risks remediated before they become issues.
ASQ Manager of Quality / Organizational Excellence. Builds the metrics, scorecards, and assurance systems that turn "we think it's working" into evidence.
Each engagement below shipped real outcomes for real organizations. Earlier career (2001 – 2013): statewide strategic planning and project management for the State of Florida and Staples Tech Solutions.
Directed 10+ project managers across 14 workstreams for New Mexico Human Services Department; chaired weekly joint PMO leadership.
Ran broadband implementation for 15+ school districts and an RFP for the State of New Mexico — standardized reporting and improved turnaround more than 3×.
Led Kaizen and rapid improvement events at the national laboratories; trained 100+ HR staff in quality and project management tools.
Equipped three new schools and led the IT Change Advisory Board for system configuration changes at Santa Fe Public Schools.
Twelve-plus certifications spanning project and program management, Agile, Six Sigma, and organizational change — kept current and put to work.
Available for program leadership, PMO buildout, change management, and process improvement engagements.